Jayne Bailey (Director)


Bringing 25 years experience in change management, process improvement and project delivery, Jayne’s skill has been in making change happen.

Prior to becoming a consultant, she worked in HR, organization development, operations and project change leadership roles for retail, energy, telco, digital, hospitality and management consulting organisations.  Her roles included improving service delivery, designing new operating models and leading teams in transitioning to new ways of working. She has worked at a PMO and change program level, managing teams of Change Project Managers on process and technology projects and she has also delivered a variety of engagement, culture and capability improvement solutions for organisations.

Jayne is the creator of Change Leader 360.  This is a unique assessment, coaching and development program and set of products for Change Leaders to understand the personal behaviours they bring to the table and improve how they lead change with their teams.

Jayne holds a first class Honours degree in Marketing and a Masters of Philosophy in Retail.  She is trained in the Brain-Based Results Coaching Approach from The NeuroLeadership Institute, Discovery Learning’s Change Styles Indicator, CEB (formerly SHL) psychometric testing, Kotter’s Leading Bold Change and the PDCA process improvement methodology.

In more recent times, having been diagnosed with a chronic health condition (Ehlers Danlos Syndrome and Dysautonomia), Jayne has undergone significant life change in how she participates in the workforce.  She writes about her experiences on her blog, The Daily Manic.  She is also a guest writer for Thrive Global.

David Parker (Technical Director)

David is the other half of The Change Place partnership.  David, whose background is in IT, works behind the scenes to manage all things technical for The Change Place. He makes all our online stuff work like magic!